What to Expect


For Sports Massage and Deep Tissue 

These two types of treatments are focused more on therapy rather than relaxation. Your first session includes a consultation with an assessment. After gathering information about your health and medical history, I assess what treatment plan may be best for you.

Initial assessment involves observation of posture, movement patterns, passive and active muscle testing. Allow at least an hour for the first session, which includes a consultation with assessment, treatment, and treatment plan which provides you with suggested exercises, stretches, and any follow up sessions if necessary. 


For All Services Except Sports Massage and Deep Tissue

Most of the sessions (with the exceptions of sports massage and deep tissue massage) combine relaxation and therapy, but the focus is a bit more on relaxation. Your first session includes completing a Health Profile so I can be informed of your health and medical history. 



No Massage Services Are Available except Sports/Deep tissue for medically necessary appointments (based on strict criteria) during Tier 4.

Pre-Appointment Screening 

Before seeing anyone in person, I will conduct a remote triage screening to ensure that you have no symptoms associated with Covid 19 and not in the “shielding” group. In Tier 4, I can only book appointments that are medically necessary. This will carefully be determined in the completed Health and Medical Profile Form and Triage questions that I will ask you prior to making a booking. 

You will be asked if you have

  • A new continuous cough

  • Any signs of a high temperature—this means you feel hot to touch on your chest or back

  • Any shortness of breath

  • A loss or change to your sense of smell or taste

  • Had or are in close contact with a known case of Covid 19 within the last 14 days or if any family member or household member is unwell with the above symptoms

  • If you belong to or live with someone who is in the high-risk group from Covid 19


COVID-19 High Risk Groups

Please consider if this appointment is medically essential for you, especially if you meet any of the following criteria, I will screen for this on your initial appointment:

  • You are aged over 70.

  • You have a BMI > 40.

  • You have a weakened immune system.

  • You have any co-morbidities which can cause immunosuppression such as diabetes, HIV/AIDS, rheumatoid arthritis, alcohol abuse, smoking, long-term steroid use, cancer diagnosis or current cancer treatment.

  • You are caring for anyone in the shielded category.

Your Appointment

  • Please arrive no more than 5 minutes before the start of your appointment time.

  • You will be asked to sanitise your hands on arrival.

  • Please wear a mask or face covering when you arrive and during your session.

  • I will be taking your temperature with a hand-held infrared thermometer when you arrive.

  • Although the heating will be on, windows may be slightly open where possible to maximise ventilation in between appointments. I will make sure that you are kept warm.

  • Please bring your own water to your session if required.

  • You are asked to bring your own tissues and if you need to cough or sneeze, please do so in the tissue.

  • Please keep personal items in your pocket or bag for the duration of your appointment.

  • You must notify me if you develop symptoms of coronavirus within two weeks of attending your appointment.

  • During this time, I will not be able to massage your hands or face unless you have specific pain or issues which may require treatment in these areas. 

Cleaning of the Clinic

Cleaning measures will include the cleaning and disinfection of all hard surfaces, floors, chairs, door handles, massage table, sanitary fittings and reusable care equipment. More time is allowed between appointments for the extra cleaning measures and the changing of my PPE.

Personal Protective Equipment

To comply with government guidelines, I will be wearing the following PPE for the duration of your appointment:

•             Apron (disposable)

•             Medical grade face mask.



You will not be charged with last minute cancellations.

As the government guidelines change, the above information will also change accordingly.


Please refer to my Coronavirus Policy for further information.